About CompTIA

IT Service Terminology, Standards and Reference Material

Because the IT industry is always changing, CompTIA routinely compiles current industry definitions and terminologies taken from a cross section of manufacturer and service provider best practices. Our online knowledge base keeps your business vocabulary up-to-date with the most current industry standards.

The CompTIA IT Services group provides a formal structure and method for IT service executives to meet, communicate, resolve issues and establish these and other standards for the IT services and support industry. Learn more about CompTIA IT Services and find out how you can make a positive impact on your business environment.

Recent Initiative Standards Include:

  • Warranty Terminology Glossary
  • Standard Service Delivery Definitions
  • Software Services Glossary of Terms
  • Service Incident Data Standardisation Initiative - Data Glossary

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