CompTIA Services Section

“The CompTIA IT Services Section meetings have provided an ideal environment for free flow discussion on a myriad of relevant topics and issues affecting the IT industry. These sessions also provide appropriate and valuable opportunities for meaningful networking. “ Mark Sandquist, Vice President, Operations DecisionOne

The CompTIA Services and Support Executive Forum

The CompTIA Services and Support Executive Forum provides a formal structure and method for IT service executives to meet, communicate, resolve issues and establish standards for the IT services and support industry. Our forum promotes open discussions between large and small manufacturers, solution providers, distributors, integrators and retailers of technology services and products.

Who Should Participate?
Service executives from CompTIA's business membership who are interested in providing their vision and in shaping the IT services and support industry are invited to attend our meetings.

Forum Structure and Initiatives
The Executive Forum meetings are working forums to develop initiatives and delegate task forces to act upon the initiatives. These meetings are governed by a charter that provides the basis to accomplish the industry objectives and is signed by all participants. Quarterly meetings are held in the US, Canada, Europe and South Africa.

Current initiatives include:

• Service performance benchmarking
• Establishing IT industry standards
• Establishing best practices (Trustmarks)
• Solving industry issues
• Developing service technical talent
• Developing service partnerships
• Promoting service revenue growth and cost savings

For more information about CompTIA's Service and Support Executive Forums, please contact Paul Bittorf, Services Program Manager at pbittorf@comptia.org or (630) 678-8375.

Click here to download our Services and Support Executive Forum flyer.