CompTIA Services Section

CompTIA Standard Error Codes/Messages

CompTIA’s Standard Error Codes/Messages have been recently revised by an international industry task force consisting of over 30 major IT companies to provide the IT industry a standard for identifying, categorizing and tracking symptom failures for service incidents as they move from initial problem identification to resolution. One of the stated goals of the industry in revising these codes is to be able to improve root cause determination thereby reducing the number of No Problem/Fault Found (NPF/NFF) parts in the warranty/repair chain.

Download CompTIA's Standard Error Codes/Messages.



The PC-Doctor Wizard for CompTIA Error Codes is a free tool for service technicians that makes it easy to identify and paste error codes into trouble ticket tracking software. System requirements; Windows XP/Vista; Microsoft .Net Framework 2.0.